Questions about route calculations, timetable discrepancies, or app features? Reach out directly to our engineering and transit operations desk.
Direct channel to our engineering team for schedule bugs, station mapping corrections, or business inquiries. When reporting timetable issues, please mention the transit line, station name, and scheduled departure time.
Technical guidance on offline Dijkstra routing, open GTFS data feeds, and departure frequency calculations across the Klang Valley integrated rail network.
Direct explanations for the most common questions regarding Linely transit algorithms and schedules.
Station directories, platform interchange steps, and the Dijkstra routing graph are stored directly inside the application bundle. Even in deep underground MRT stations without cellular reception, shortest path computations and transfer guidance run locally with 0ms server latency.
Malaysian rail operators (Prasarana and KTMB) do not publish real-time GPS telemetry for individual train sets. Linely calculates departure countdowns down to the second on your device using official GTFS timetable schedules, historical travel durations, and published peak or off-peak frequency headways.
Timetable schedules and GTFS transit feeds from the Ministry of Transport (api.data.gov.my) are synchronized on a weekly cadence. Temporary weekend engineering maintenance and special holiday schedules are published upon official release.
You can permanently erase your profile and cloud bookmarks directly inside the Linely mobile app by selecting Delete Account under the Profile tab. Alternatively, submit a deletion ticket via our Account deletion portal.
